Privacy Policy

Gold Vault Giveaways Privacy Policy

Last Updated: 03/02/2026

At Gold Vault Giveaways Ltd. (“we”, “our”, “us”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enter our competitions, or interact with our services, including email and SMS communications.

By using our website, entering our competitions, or providing us with your personal data, you agree to the practices described in this Privacy Policy.

1. Introduction

Gold Vault Giveaways Ltd. operates as the data controller of your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR) and Irish data protection legislation.

This Privacy Policy explains:

what personal data we collect
how we use it
how we protect it
your rights regarding your data

2. Data Controller

Gold Vault Giveaways Ltd.
77 Camden Street Lower,
Dublin, D02 XE80, Ireland

📧 Email: info@goldvaultgiveaways.com

3. Information We Collect

3.1 Personal Identification Data

Full name
Date of birth
Gender (optional)

3.2 Contact Data

Postal address
Email address
Phone number
Social media identifiers (if provided)

3.3 Transactional Data

Competition entries and purchases
Transaction history
Prize records

Payment details are processed securely by third-party payment providers. We do not store full card or payment details.

3.4 Technical Data

IP address
Browser type and version
Device type and operating system
Date and time of access
Pages viewed
Cookie and tracking data

3.5 Marketing & Communications Data

Email and SMS marketing preferences
Consent records
Responses to promotions, surveys, and offers

3.6 SMS & Mobile Messaging Data

When you provide your mobile phone number and opt in to receive SMS communications from Gold Vault Giveaways, we collect and process this information solely for the purpose of sending you transactional and marketing text messages related to our competitions and services.

Phone numbers collected for SMS messaging may be used to:

Send competition updates and draw reminders
Deliver abandoned cart reminders
Send promotional and marketing messages (where consent is given)
Provide customer service and support communications

SMS opt-in data, including your phone number and consent records, are stored securely and processed in accordance with applicable data protection laws.

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Account Management

Register and administer your account
Track competition entries and purchases

4.2 Transaction Processing

Process competition entries and payments
Deliver prizes
Communicate competition results

4.3 Communications

Respond to enquiries and support requests
Notify winners
Send service-related updates

4.4 Marketing & Promotions

Send email and SMS promotions, newsletters, and offers
Personalise marketing communications based on preferences

4.5 Service Improvement

Analyse website usage
Improve user experience and performance

4.6 Legal & Regulatory Obligations

Fraud prevention
Record-keeping
Legal claims and dispute handling

5. How We Share Your Information

We do not sell your personal data.

We may share data with trusted third parties who assist us in operating our business, including:

Payment processors
Prize delivery partners
Email and SMS marketing providers
Website analytics services

All third parties are contractually required to safeguard your data and use it only for authorised purposes.

SMS Data Exclusion

Notwithstanding any other provision in this Privacy Policy, text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties, except as necessary to provide SMS services through our messaging providers or where required by law.

6. Data Retention

Competition data: retained while you are an active customer or until deletion is requested
Transactional data: retained for up to 7 years for tax and legal purposes
Marketing data: retained until you unsubscribe or withdraw consent

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data
Object to direct marketing
Restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact:
📧 info@goldvaultgiveaways.com

We may request identity verification before processing requests.

8. Data Security

We implement appropriate technical and organisational measures, including:

Encryption
Secure servers and firewalls
Restricted internal access
Regular security reviews

While no system is completely secure, we take all reasonable steps to protect your data.

9. Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small files stored on your device that help us:

Improve website functionality
Analyse traffic
Personalise content and marketing

9.2 Types of Cookies We Use

Essential cookies
Analytical cookies
Advertising cookies

9.3 SMS Abandoned Cart Tracking

Gold Vault Giveaways uses cookies, website tracking technologies, and e-commerce plugins to track shopping cart activity, including when items are added to a cart and when a cart has been abandoned without completing a purchase.

This information is used to determine when to send abandoned cart reminder messages via email and SMS, where you have provided consent. Abandoned cart data is used solely to remind customers of incomplete purchases and to improve the user experience.

9.4 Managing Cookies

You can manage or disable cookies through your browser settings or our cookie preference tool. Disabling cookies may affect website functionality.

10. Location Data

We may collect general location information derived from IP addresses or device settings for purposes such as fraud prevention, analytics, and ensuring competition eligibility by region. This data does not allow us to track precise real-time location and is not used for continuous tracking.

11. Mobile Terms of Service (SMS)

By opting in to receive SMS messages from Gold Vault Giveaways, you agree to receive recurring text messages related to competitions, promotions, reminders (including abandoned cart reminders), and customer support.

Message frequency varies
Message & data rates may apply
Consent is not a condition of purchase

Opt-out: Text STOP
Help: Text HELP

📧 Support: info@goldvaultgiveaways.com

Wireless carriers are not liable for delayed or undelivered messages. SMS communications are governed by this Privacy Policy and our Mobile Terms of Service.

12. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses are used to ensure GDPR-compliant protection.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date. We encourage regular review.